We're a fully distributed team and as required by federal law this role is open only to any US citizen based in the US.

Why Sublime

Nation states, criminal organizations, and lone wolves attempt to phish businesses, non-profits, and governments 24/7/365. When they succeed it can be extraordinarily destructive, disrupting coronavirus research, impacting a US presidential election, or damaging a country’s national defense. Email is the #1 attack vector, and last year phishing cost US businesses over $9B in direct financial losses.

Security professionals deserve superpowers that make them the heroes in this fight.

What we do

Sublime is making email security programmable.

Many companies have tried to solve phishing using black box ML. They've failed for the past 20 years. We're taking a different approach - we've created a DSL to enable security professionals, IT admins, and academic researchers to quickly develop new phishing detection rules. These new, community-built rules can be powered by arbitrary sets of ML models, 3rd party enrichment services, and custom functions. All backed by a GitHub-like system for version control that makes sharing and collaboration easy for the first time ever.

Here's an example of a moderately sophisticated phishing detection rule that is written in Sublime's Message Query Language (MQL):

// rules can detect inbound, internal, or outbound messages
type.inbound

// identify credential theft language in the body using NLU
and any(ml.nlu_classifier(body.current_thread.text).intents,
        .name == "cred_theft" and .confidence == "high"
)

// suspicious sender signals
and (
  beta.whois(sender.email.domain).days_old <= 30
  or profile.by_sender().days_known < 10
  or not profile.by_sender().solicited
)

To see more rule examples and for a deeper dive into Sublime, check out our docs or open-source rules feed.

Role

As our founding Sales Engineer, you’ll play a foundational role in shaping a number of critical workflows. You’ll be the technical lead for all of out new business sales, helping customers from first touch to raving fan. You’ll help guide prospects through the discovery process; digging in to understand their needs, sharing Sublime’s perspective on the problem space, explaining our tech, and positioning us against other competitors in a crowded space. You’ll lead be the go-to technical resource for proof of concepts; earning the trust of skeptical buyers, guiding them from install to production as they look to protect some of the most sensitive data they have. You’ll be a critical link in the feedback loop between our customers and our Product team capturing both spoken and unspoken feature requests.

At Sublime you will have an opportunity to:

Be the Technical Voice of Sublime: As the first Sales Engineer (SE) at Sublime, you'll play a pivotal role in shaping our sales engineering processes and strategies.
Be on the Cutting Edge: Dive deep into the tech that protects our customers from evolving threats and contribute to the development of new features and capabilities based on market needs.
Collaborate with a Dynamic Team: Join a fast-growing startup and collaborate closely with sales, marketing, detection, product, and engineering to create a cohesive and effective sales process.
Educate and Inspire Prospective Customers: Lead engaging product demos that help clients understand what’s unique about Sublime.
Be the Technical Problem Solver: Address technical questions from prospective customers with clarity and confidence. Your ability to understand and resolve complex technical issues will be key in building trust and credibility with our clients.
Contribute to Winning Business Proposals: Take charge of responding to Requests for Proposals (RFPs) and security questionnaires. Your technical ability and understanding of customer needs will ensure that our proposals stand out and align perfectly with client requirements.
Shape the Future of Cybersecurity: Be at the forefront of defending against the latest cyber threats and play a vital role in protecting our users' digital assets.
Grow Professionally: As the first SE, you'll have unique opportunities for leadership, mentorship, and career advancement as our team expands.

If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. Imposter syndrome can get in the way of meeting incredible teammates, and we don’t want it to get in the way of meeting you.

Stack

Experience with any of these is a plus but not a requirement.

Docker, AWS, Cloudformation, Go, Postgres, React, Redux, Notion, Zapier, Figma, Retool, Mode Analytics